Your order will be despatched in approximately 10- 21days working days depending on what the item it. This may seem a long time but remember nothing is ‘off the peg’; everything is handmade from scratch as soon as an order is received.
Here at Heistercamp we use only the finest materials. Each piece from our leather goods range is crafted by hand with the attention to detail to create leather goods of exceptional quality that only a true artisan can provide.
We believe in our products and therefore offer a lifetime repair guarantee with all our leather goods.
Any aesthetic defect such as discolouration, scratches etc., shrinkage/ stretching and the normal ware and tear are not covered.
We will cover the cost to return the item to you, but don't forget to send it to us via recorded mail as we are only responsible for the item once in our possession.
Because of the time frame of this guarantee we cannot promise that we will have the original metalware or any other material needed to repair your item and will therefore choose an alternative at our own discretion.
We cannot cover your product for misuse, but it can usually be repaired at a minimal cost. We sincerely value your support and will always do our absolute best to go the extra mile to ensure that you are happy with every Heistercamp purchase.
Our buckle manufacturer confirms that all of our buckles except those from our Heritage range and the Ivybridge, Chagford & Perranporth belts from our traditional range, are made from a zinc alloy and do not contain nickel. However, as we do not manufacture the buckles ourselves, we cannot be held responsible if traces of nickel are found to be contained within the buckle.
By choosing to use this web site, you are agreeing to abide by all terms & conditions set out on this page.
This site is for your personal use only and is designed for the sole purpose of providing information and services on Heistercamp LLP. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site, unless Heistercamp LLP grants you specific permission in writing.
E-mail addresses posted on this site are not to be used by any seller of services, any compiler of mailing lists, or any other non-authorized use without prior written approval by Heistercamp LLP.
This site may contain links to other web sites. Because Heistercamp LLP has no control over these sites and their resources, Heistercamp LLP is not responsible for the availability of these external sites, and can not be held responsible or liable for any content, advertising, products, or other materials on or available from these sites.
As a condition of your use of this site, you agree that you will not use the site for any purpose that is unlawful under any law or prohibited by these terms and conditions. You may not damage, disable, overburden, or impair this site. You may not obtain or attempt to obtain any materials or information not intentionally provided for through this site.
Heistercamp LLP, its agencies, departments, agents and employees cannot be held responsible for any losses, damages, expenses, claims, demands, suits, or actions, including reasonable legal fees made by any third party due to or arising from your use of this site, information obtained from the site, information which you provided to the site, your connection to the site, your violation of these terms and conditions, or your violation of any rights of another.
The information, software, products, and services included on this site may include inaccuracies or typographical errors. Changes are periodically made to the information herein.
Heistercamp LLP may make improvements to and/or changes to this site at any time. Information received on or through these sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
Heistercamp LLP makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this site for any purpose. All such information, software, products, services and related graphics are provided as is without warranty of any kind. Heistercamp LLP hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
Heistercamp LLP shall not be liable for any minor variations in colour, texture, shade and/or general appearance of the products including substitutions of parts for an equal or superior part.
All information available from this site may be protected under UK and foreign copyright laws. Permission to reproduce may be required. Heistercamp LLP retains all rights to the information provided by this service, including, but not limited to, the right of distribution.
All third party trademarks are acknowledged and are the property of their respective owners.
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them you agree to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.
We reserve the right to make reasonable modifications to the terms and conditions shown above in so far as they are listed on our website. Changes to terms and conditions will take affect thirty (30) days after they are posted on this website.
Terms and conditions last updated 10/08/15
1. We will only send you information about our services if we feel it may be of interest to you
2. We will not disclose information regarding our clients to third parties unless the client has first given their consent.
3. Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose
4. If you have any concerns about privacy matters please contact us at firstname.lastname@example.org
7. Our system automatically collects your IP address. If you are connected to the Internet you have one, for example it may look something like this 188.8.131.52. This information is stored in our database log and may be referred to in case of any dispute.
Anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be:
1. fairly and lawfully processed
2. processed for limited purposes
3. adequate, relevant and not excessive
5. not kept longer than necessary
6. processed in accordance with the data subject's rights
8. not transferred to countries without adequate protection.
Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. With processing, the definition is far wider than before. For example, it incorporates the concepts of 'obtaining', holding' and 'disclosing'.
You can review the Data Protection Principles at www.informationcommissioner.gov.uk